Measuring Outcomes

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CHALLENGES YOU MAY FACE

Stakeholders now expect to see the difference their support, funding and time make. All not-for-profit organisations benefit from proving that the work they do improves the lives of their beneficiaries and keeps the promises made in their strategic plans.

OUR EXPERTISE

Action Planning’s experience ranges from evaluating multi-million pound Treasury-funded schemes to helping small local charities show their funders how great a job they do. We run a popular masterclass on demonstrating outcomes, and provide tailored consultancy support to a wide range of organisations.

How to know what difference your organisation makes, and how you make it

- How can we demonstrate the soft outcomes our organisation achieves?
- How can we make our strategic planning more outcome focused?
- How can we use outcomes to focus our limited resources more effectively?
- How can we change our organisation’s culture to be more outcomes-focused?
- How do we undertake a cost-effective independent evaluation?

Our work with you can range from training to full independent evaluations, including:
- In house and open access Demonstrating Outcomes workshops [hyperlink]
- Monitoring system design and implementation.
- Evaluation design and implementation.
- Reporting to funders and other stakeholders.
- Advice on specific products such as Social Return on Investment and Social Accounting and Audit.
- Integration of outcomes thinking into all areas of your work, such as outcomes-focused projects and business planning.
Each organisation will have its own unique set of requirements and we are very happy to talk with you about what might work best for you.

- We can help you develop cost-effective ways to capture and demonstrate the difference you make and implement systems that enable, rather than hinder, your delivery staff.
- We are expert at helping you to use outcomes for more than just reporting to funders. We can help you make outcomes central to your strategic planning processes.
- An ongoing monitoring and evaluation system that encourages participation from your clients will help you understand where your organisation is most effective and how it is creating change.
- We can help you gain the confidence of service delivery staff. We use participatory methods to design effective evaluation and monitoring strategies that create buy-in and change attitudes over the long term.
- We tailor all our work to our clients’ individual needs. We are very happy to talk through your options, from light-touch facilitation to detailed evaluation.

Why Action Planning?

As trainers in outcomes, consultants in outcomes, and users of outcomes in funding bids, business planning and people development, we understand that you need outcomes measurement to add value to all your organisation’s activities.

How We Have Supported Others

We have come back to Action Planning over the last ten years and also utilised their expertise internationally on a range of projects. I would have no hesitation in recommending them for appropriate work.