Supporting managers to have those difficult conversations

Managing performance during probationary periods and the first six months of employment has always been important. However, with unfair dismissal protection starting after six months service rather than two years, it becomes even more critical that employer concerns about performance, conduct or suitability for the role are addressed early and handled appropriately.

Raising concerns
In practice, this often comes down to the confidence and capability of line managers. Many managers in charities have progressed into their roles because of their technical expertise or commitment to the organisation’s mission, rather than because they have received formal management training. As a result, some may feel uncomfortable raising concerns about performance or behaviour, particularly with new employees.

When managers avoid these conversations, issues can quickly drift. Small concerns that could have been addressed early on may become more significant problems later. By the time they are raised formally, the organisation may find it has lost valuable opportunities to support improvement or make timely decisions during the probationary period.

Training managers
Providing managers with training on how to approach these conversations can make a real difference. This does not need to be overly complex. Often it is about giving managers practical tools and the confidence to raise concerns constructively, explain expectations clearly and document discussions appropriately.

Regular check-ins, structured probationary reviews and clear feedback should all form part of this process. When managers feel able to address issues early and openly, it not only supports fair and transparent decision-making but also helps new employees understand what is expected of them.

If your organisation would benefit from strengthening managers’ confidence in having these conversations, Action Planning can support you with practical training designed to help managers address performance issues early, manage probationary periods effectively and handle difficult conversations with confidence.

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